No one has had more confrontations with JCPL than I have, over decades. I am one of the ''JCPL'' self-described ''black hole'' residents, Fairview, Drakestown, Laketown and Jones Lane. I just hsd a talk with a JCPL ''tech'' that I had demanded, to ask WHAT have they actually done to improve THIS area's service. Not a lot of info, but I did get a vague ''de-facto'' agreement that the REAL answer is to run the lines THROUGH Jones Lane, or the last 1200 feet of Fairview that now has NO lines. Will it happen ? I emailed the BPU on it, but as always I do not expect much from this monolithic un-caring bunch of inefficient stiffs.

JCP&L is like any other large corporation that is overly-bureaucratic and top-heavy. At the town meeting last November, there were a whole bunch of guys in suits telling us things we already knew (like Washington Twp has a lot of trees), but obviously they don’t have enough guys out fixing the lines.

Anyone that has issues with JCP&L needs to fill out the NJ BPU Complaint/Inquiry Form http://www.state.nj.us/bpu/assistance/complaints/inquiry.html
JCP&L refused to hire the proper staffing levels to read the electric meters every month. This results in high estimates they bill the customers. Yet the company is doing well as are its exclusivities well compensated. With 10% unemployment in NJ you would think they would be able to hire more staff.
After sending a few complaints to the BPU my meeter gets read every month now, no more estimates that are $100 too high. If you do get an estimated bill you are not required to pay the full amount, you can sent them $1 just as long as you are ok with getting a high bill the next time they get an actual reading.
In addition keep complaining to your local representatives as well.

I have filled out forms, called the BPU and ALSO emailed them. Douglas Dickson is the point man for me at BPU. BY the BYE, MY bill is an ESTIMATE ! this month. Musta been the snow drifts. Do they suck or what ?

I've read the meter then called when I get an estimated bill...they reissue a bill with that amount. But I like the $1 idea...if they start getting less money, they might read the meters more often...

I would send in the readings too, but why should I do their job? Just let the BPU know they don't read your meeter when they have no excuse not to, i.g. bad weather that prevents them from access to your meeter. I don't think the BPU wants people sending in their own meeter reading every other month. I am sure there are a few people out there that need and would like the the job. I set my account for e-billing and e-payment to eliminate the paper wast so they would deduct the bill amount automatically or they would have got a $1 check in the mail. The nice thing was I would get the e-mail right away so I could call in the reading to get it adjusted before the bill was due and the high estimate amount deducted from my account.
The more people that send in complaints the better. I like to see JCP&L kicked out of NJ. I was in PSE&G territory most of my life and never had the issues that I have with JCP&L.

I had PS&G for 5 years before I moved back to Hopatcong. My bill was outrageous with them. Over 250 a month to almost 400 in the summer for a 1 bedroom apartment with no one home during the day. Saying you would rather have PSE&G than JCP&L is like saying you would rather be bit by a copperhead than a rattle snake they are both poisonous.

From what I see published right now PSE&G Price to Compare = 11.45¢/KWh the and Current JCP&L Price to Compare = 11.90¢/KWh. Not sure how their delivery charge compares to each other but PS&G supply cost is lower. Right now I am using Viridian as my suppler for gas and electric and I am saving money http://www.viridian.com/ Every one should shop around for a lower supply price, it is the same electricity and gas, so why pay more. Just takes a few minutes to sign up on line. Then a billing cycle or two to get changed over. Viridian's rate right now is 8.64¢/kWh but will vary by month, or you can lock in 6 months at 9.39¢/kWh.
Lots of suppliers out there with different incentives to shop around and choose.
http://www.state.nj.us/bpu/commercial/shopping.html
Just member to look at the price to compare rate on your bill to make sure you are lower then the utility's cost. If you sign up for a month to month plan it may be better to do a locked rate for a fixed time.

You do realize there is a link on the right to an article where everyone is bashing PSE&G? Lol there is no good guy when it comes to power companies.

The same as politicians, I guess you go with the lesser of the two evils. :-) All I know is I never felt the need to have a power generator until I move to a JCP&L territory a little over two years ago. Now I am making a significant investment in a whole house standby generator. My power goes all the time, some I understand as storm related but sometimes it just goes out I a nice calm day. And when it is storm related we have to wait a day for first energy to send crews from OH to NJ to fix it since they are not staffed in NJ adequately.

Well that I cannot argue with! Even I have a generator now. :)

JCP&L and Hopatcong BOE, both pretty interchangeable in their ineptitude

For years I begged JCP&L to raise my connection wires as high as everyone elses on my street because they were dangerously low. After about 6 years I gave up and one day a truck came down my street caught my wires and took them as well as part of the front of my house with it. Then they made me wait a day and a half for them to come out and fix the lines laying in my yard and street. To add insult to injury a year later a pole fell onto my fence and the transformer blew up setting my yard on fire. Not to mention that it trapped me in my house due to the fact that there were live wires on my fence which electrified it. We later found out the pole was actually rotted and thats why it fell.

We had the same thing here, there is a home being built and all the big loads of construction material was scraping the low hanging lines. Try and get that fixed, you have to contact JCPL, the land line phone company AND Comcast, but it is all on JCPL poles. The lowest lines are probably NOT JCPL transmission though.

Our power on River Road in Chatham goes out a few times every month year round, even if it's only for a few minutes. There seems to be no reason for it at all and it's annoying to have to constantly re-set everything. I've never gotten an answer from them as to why it happens either.

It's a meter, not a meeter. I've never had an estimated reading be anywhere near a $100 too high. Never had two estimates in a row. So when they do the actual reading, it works out, you don't over-pay. if you don't like the estimate, pay part of it and deal with the adjustment on the next actual reading. And no, I don't work for JCP&L nor do I know anyone who does. I live in LV and my power lines are on poles, not underground. And beware of alternate energy suppliers--they tell you they will sell you the electricity at a lower rate, but they don't tell you the delivery rate. We did switch from JCP&L to another company with a lower kWh rate, but the delivery rate made the total cost even more, so we switched back. Ask the questions first.

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